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Get in touch with us if you have any question, comments or recommendations. We will be happy to get back to you.
The seller is responsible for the delivery of your package. Please contact him/her directly. you can find the contact details on the seller store page or in your order details.
To guarantee a product or service is eco-friendly we came up with different levels of checks:
1. Nationally recognized eco-labels will be shown in the product description (if any).
2. Sellers must provide 3 types of eco-ratings (one to five stars each) for all their products & services according to well defined criteria’s. Moreover sellers must sign a Charter of Ethics to ensure that the information provided is trustable. In case we find out a seller provided wrong information, we might decide to remove him/her from our platform.
3. You as a “buyer” can give your own opinion if you believe a product or service is indeed eco-friendly or not. Your review will be shown to other “buyers” to influence them in their purchase.
4. All sellers have their main office in Switzerland or Europe and are therefore local.
5. We guarantee that a % of all payments you make on our platform will be given to a Swiss NGO active in the environmental protection and used to plant trees for carbon offset.
Gaëtan Bio (yeah that’s true, it’s my last name) is the founder of the company. The company has its head office in Switzerland (Canton of Vaud).
When you collect eco-points, your total will appear on “My dashboard” page. You will be able to see the progress you made and compare your performance with your friends and any other user on this platform. Please note that the collection of eco-points is not based on some scientific studies. My Eco Best Friend objective is to motivate its users to become eco-friendlier mainly through games, education and purchases. Our eco-points system is a good way for you to see the progress you made but will not tell you precisely how many CO2 emissions you saved.
Yes, the more eco-points you get on the platform the more interesting discounts you will get that you can use on the platform to buy products & services.
1. Is it local? i.e. is a big % of the entire life-cycle (material extraction, manufacturing, distribution, use, end of life) happening in Switzerland or Euope?
2. Is it eco-friendly? (A) Safe (no chemicals), (B) The packaging (necessary, reusable, recyclable, or biodegradable), (C) Long-lasting, Reparable or quickly biodegradable, (D) Sustainable (either organic, recycled-material based, or plant-based), (E) Use of the product sustainable (help reducing the impact on the environment).
3. Is it recognized with an Eco-Label ? (ex: Biosuisse…).
4. Is the product respecting people and animals? (A) No testing or abuse on animals, (B) No children work, (C) Good working conditions (salary, hours, rights) for workers, (D) Good health & safety measures for workers, (E) No discrimination, mental or physical
violence, harassment on workers.
5. Is the eco-rating provided by other My Eco Friend users good? Users can give their own opinion on products eco-friendliness.
1. Local – as the seller head office is in Switzerland or Europe.
2. Selling product & services that have a certain level of eco-responsibility (one to fivestars eco-rating the more stars the more eco-friendlier).
3. Is supporting a good cause by giving a % of its revenue to a NGO active in the environmental protection.
1. % revenue of the company generated by what users purchase is automatically given to a Swiss NGO active in the environmental protection. Please note that My Eco Best Friend is only taking a small % commission on this platform. The majority of the payment is transferred automatically to the sellers.
2. In addition to that, on My Eco Best Friend Eco-Shop you can also find some Charity organizations and donate to them directly from this platform.
My Eco Best Friend is GDPR compliant and all data is stored in Switzerland (Informaniak hosting provider). Data Hosting is also eco-friendly as Electrical power used to run Infomaniak datacenters comprises:
• 60% hydro power (“TÜV SÜD EE01”-certified) and 40% renewable energy (“Naturemade Star”-certified).
• Target: By 2025, Infomaniak will power all its facilities with electricity from renewable sources (“Naturemade”-certified).
You have different ways to collect eco-points?
1. Buy products & services on this platform on the eco-shop.
2. Publish an eco-video on eco-Learn (under the condition that the platform admin approves it beforehand).
3. Publish an eco-challenge (under the condition that the platform admin approves it beforehand).
4. Participate to an eco-challenge (under the condition that the platform admin approves the proof of participation).
5. Make eco-searches (under the condition that the platform admin approves the proof).
6. Use sustainable transports and send us proof via eco-Mobility ((under the condition that the platform admin approves the proof).
When you collect eco-points, your total will appear on “My dashboard” – “My eco-ranking” page.
You will be able to see the progress you made and compare your performance with your friends and any other user on this platform.
1. Is it local? i.e. is a big % of the entire life-cycle (activities & products/material used) happening in Switzerland?
2. Is it eco-friendly? (A) Safe (no chemicals in product/material used), (B) The packaging used as part of the service or any product/material used for this service (necessary, reusable, recyclable, or biodegradable), (C) Service can be used As-Is for long time reusing same products/materials several times, (D) Sustainable (product/material used are either organic, recycled-material based, or plant-based), (E) Product/Material used or service sustainable (help reducing the impact on the environment).
3. Is it recognized with an Eco-Label ? Example Bio Suisse
4. Is the service respecting people and animals? (A) No testing or abuse on animals, (B) No children work, (C) Good working conditions (salary, hours, rights) for workers, (D) Good health & safety measures for workers, (E) No discrimination, mental or physical
violence, harassment on workers.
5. Is the eco-rating provided by other My Eco Friend users good? Users can give their own opinion on products eco-friendliness.
For those types of products & services, we could not have a fixed price on the platform as the seller needs more information before a price estimate can be provided. In that case, My Eco Best Friend will act as a middleman between you and the seller so that a price estimate can be given to you. Once you confirm your interest in purchasing this product or service, you will be able to make the payment on the platform and collect more points & discounts for your next purchases on My Eco Best Friend.
Yes it is completely free.
We take a small fee on the transactions made on the platform as well as on the adverts, but as end-user you don’t have to pay anything.
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