Some sellers will propose a “click & collect” option, others will deliver to your address and sometimes both options will be available. Please check the options either on the seller store or when you place your order on the eco-shop. You will see the options available and you can select the one that suits you the most.
In case a delivery to your home address is possible, It is up to the seller to decide which delivery company and delivery method they want to use. For the packaging, it is also up to the seller to manage the type of packaging used. Some sellers might accept returns too. Please check all those conditions on the seller store page.
As My Eco Best Friend is promoting sustainability to his users and sellers, we recommend you to avoid as much as possible the returns and use sellers that are proposing eco-friendly packaging. Also give the priority to the order collection at the shop instead of home delivery. Do not hesitate to rate your purchase & seller based on the delivery method, packaging type used by the seller, or his return policy! The eco-friendlier you believe a seller is, the more stars you rate him and his products & services!
Payment Methods and Conditions
Request a Quote for products & services
On the eco-shop, for some products and services, there is a need to request a quote to the sellers. The reason is that the seller needs more information before he/she can give you the right price.
If you request such quote, My Eco Best Friend will receive the request and will liaise directly with you and the seller to ensure you get the best price. Once a price is agreed, you will be receiving an order on My Eco Best Friend and be invited to proceed to the order confirmation and payment.
Customer Services
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