Data Protection Policy
April 14, 2025
Personal data protection policy
Preamble
Mon Eco Pote is an association dedicated to helping Swiss citizens and society to be environmentally friendly. Its registered office is at Route de longefont,19, 1475, Autavaux, Switzerland. It is responsible for the processing carried out when you browse, create an account or purchase an item from our website, or when you use our My Eco Best Friend platform.
My Eco Best Friend makes privacy and personal data protection a priority.
To help you better understand how we process your data and make informed choices about how we use it, we invite you to read it on.
Mon Eco Pote undertakes to comply with all its obligations arising from the regulations applicable to the processing(s) of personal data, especially:
Of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 applicable since 25 May 2018 (hereinafter, < the European Data Protection Regulation > or < GDPR >),
The French Data Protection Act no. 78-17 of 6 January 1978 as amended,
The opinions and recommendations of the Supervisory Authorities, the Group for the Protection of Individuals with regard to the Processing of Personal Data (< G29 Group >) or the European Data Protection Committee.
The Federal Data Protection Act (DPA) of 25 September 2020
‘Personal data”: any information relating to a natural person who is identified or can be identified directly or indirectly by an identifier such as a name, telephone number, postal address, e-mail address, identification number, location data, etc.
extraction, consultation, use, interconnection, limitation, erasure, destruction, etc.
‘Data controller”: the natural or legal person, public or private, or the department, which alone or with others determines the purposes and means of the processing.
‘Sub-processor”: the natural or legal person, public or private, or the service which processes personal data on behalf of the controller.
Mon Eco Pote has appointed Gaëtan Bio as Data Protection Officer. His mission is to inform and advise the data controller, to ensure compliance with applicable regulations and in particular to ensure that the rights of individuals are respected.
We use your data to:
create and manage your customer account (execution of pre-contractual measures and execution of the contract).
manage and secure your payments (legal obligation) and enable you to register your bank details if you wish (consent);
to ensure that your transactions run smoothly and to monitor your orders (performance of the contract).
to enable us to deal with your complaints to our customer service department, by e-mail or by telephone (performance of the contract or legitimate interest if you are not a Member).
to respond to your requests for information via our contact forms (legitimate interest).
to ensure the security of the Platform, your data and your exchanges, in particular by moderating your comments and the content of your messages with other Members (legitimate interest).
to ensure the security of the Platform, your data and your exchanges, in particular by moderating your comments and the content of your messages with other Members (legitimate interest).
to comply with the laws and regulations in force and with any decision of a competent judicial authority or any legal request (legal obligations).
comply with our legal obligations to combat crime, terrorism and money laundering (legal obligations).
combat fraud and carry out all necessary checks to prevent fraudulent use of our Platform (legitimate interest).
We take all necessary precautions to protect the security of your data.
We keep your data for as long as you are active on our Platform.
In the event of prolonged inactivity for a period of 3 years or when you request the closure of your account, we will archive your account and retain the associated data for a period of 10 years so that we can comply with our legal obligations, in particular tax obligations.
At the end of this 10-year period, we anonymize and then delete your data. Your account and your data will then become inactive.
If you have created an account on our Platform, but have not carried out any transactions (purchases or sales), your data will be anonymized and then deleted if you are inactive for 3 years, or if you ask us to delete your account.
In accordance with the applicable regulations, you have the right to access, rectify, delete, object to, limit and port your personal data.
Where processing is based on your consent, you may withdraw your consent at any time. In this case, the lawfulness of the processing carried out prior to the withdrawal will not be called into question.
If the basis for lawfulness is legitimate interest, in accordance with Article 21 of the RGPD, you have the right to object at any time to the processing of data concerning you, on grounds relating to your particular situation.
Finally, you may inform us of your instructions regarding the retention, deletion and communication of your personal data in the event of your death.
You can exercise your rights by writing to the following address
Gaëtan Bio
Route de longefont, 19, 1475, Estavayer – Switzerland
Or by e-mail to the following address: contact@myecobestfriend.com
In the interests of confidentiality and data protection, please write to us at the e-mail address linked to your account.
For requests made by email or post, you will need to provide a copy of your ID.
Your request to exercise your rights will be answered within one month of receipt of the request. This period may be extended by two months, depending on the complexity or number of requests. You will be informed of this extension and the reasons for the postponement within one month.
If you are not satisfied with our response, you may lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC – Feldeggweg 1
CH – 3003 Bern).
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